Apple Support

Apple Support

By Apple

  • Category: Utilities
  • Release Date: 2016-12-14
  • Current Version: 5.6.1
  • Adult Rating: 4+
  • File Size: 34.71 MB
  • Developer: Apple
  • Compatibility: Android, iOS 17.0
Score: 3.78556
3.78556
From 21,586 Ratings

Description

Need help? Get the support you need for the Apple products you love—all in one place. Apple Support gives you personalized access to solutions for all of your Apple products and services. Learn how to manage your subscriptions, reset your Apple Account password, and more. Talk with a real person to troubleshoot an issue, or get guided, step-by-step solutions to resolve it yourself. And if you decide to visit the Genius Bar or an Apple Authorized Service Provider, Apple Support can help you find a nearby store, book a reservation, and add a pass to Wallet for easy check-in. Note: The Apple Support app, AppleCare+ plans, and certain features of the app and/or AppleCare+ plans are available only in select countries or regions. You are not required to purchase an AppleCare+ plan to use the Apple Support app. If you purchase an AppleCare+ plan, payment will be charged to your Apple Account at the confirmation of purchase. For monthly or annual payment plans (if available in your country or region), your account will be automatically charged within 24 hours prior to the end of the current billing period. You can manage your monthly or annual payment plan by going to your account settings on your device after purchase. Rules, restrictions, terms, and conditions apply to all AppleCare+ plans. To view the AppleCare+ plan Terms and Conditions (if any) sold by region see apple.com/legal/sales-support/applecare/applecareplus/. All AppleCare+ plans can be cancelled at any time in accordance with the AppleCare+ plan Terms and Conditions. If you purchase AppleCare+ with Theft and Loss in the United States, your Theft & Loss Insurance Documentation can be found at assurantdeviceclaim.com/InsuranceDocuments for plans purchased prior to September 15, 2020, or aigtheftandloss.com/coveragedocs for plans purchased on or after September 15, 2020. See apple.com/legal/privacy/ for the Apple Privacy Policy.

Screenshots

Reviews

  • Need contact information for Apple support outside the app

    2
    By audra munguia
    What is the mailing address and phone number to this app if any? Shouldn’t you display it somewhere on the app details?
  • They don't care about you.

    1
    By Zleela
    🚩 Hello everyone, the warranty on my iPhone 15 Pro Max has expired, and then both of my eSIMs stopped working at the same time. At Apple, I was told that if they determine it’s a manufacturing defect, I should still get a free repair. I have conversations with support. I spent my time going to the Apple Store, Verizon, and also to Best Buy, where they sent me for diagnostics. They all said that my eSIM module is broken. I contacted Apple again, but now they say my repair will be paid ($700) because my warranty has expired, despite what they said earlier. I just wasted my time on all these diagnostics and got completely disappointed in this company. They lied to me. Now my phone is just a $1000 brick that doesn’t work after a year of use, and Apple doesn’t want to deal with me.🚩
  • Charges unapproved

    1
    By Ally99bear2024
    Been charged $75.55, for find my device when it’s supposed to be free.. Apple will rip you off and quick I am demanding a refund to be put back in my bank account!! Now
  • Noticing Errors On Refurbished!

    2
    By AlHiz2
    When I Had My iPhone 12 Mini Unplugged, The Time Was 10:15, But When I Had The Phone Plugged In, The Time Was 12:16! When My Battery Was At 50%, And iPhone Went To Sleep, The Battery Read 51%! Is This Normal or An Error? What makes me feel left out on Mobile Games is “Show Off Competition”! I have noticed that you have not installed “Application Crash Reports” into the iOS similar to Microsoft! I would highly recommend that you do so!
  • Actual Support

    1
    By سعد ٢٠٠٩
    I cannot figure out for the love of god how to get support. I live in a country where it’s hard to access payment methods and my account was made in America. I would like to receive full support!
  • Disappointed

    1
    By yoginicar
    The call back time was not done and very disappointing service from Apple customer care team. D
  • My Apple ID disabled

    1
    By Apple ID disabled
    Dear apple please am not able to access my apps due to my disabled Apple ID and it’s really frustrating have tried forgotten password all to no avail it keeps popping up “Apple ID not active. This has really disrupted my daily activities as all my business apps are due for update but I can’t do anything about it please I would appreciate your assistance in resolving this issue thank you
  • My neighbour raps me everyday he’s so reckless hoping I’m to embarrass to say anything he has people

    3
    By chasingmytail321
    I had a lot of respect for apple but not anymore
  • Not downloading

    2
    By bad man looking great
    My app is not downloading and I don’t know why
  • Refund denied

    1
    By Clarebeeee
    I requested a refund literally not even an hour after I purchased from a scam app. I explained this to Apple Support twice and both times they denied my refund request. Luckily, it’s not a huge deal as it was only $13.99 but I still feel scammed. I downloaded an app that stole its interface from others and claimed to have certain features. I had been using the free version and couldn’t use those features I thought maybe all I needed to do was upgrade. After doing this, the features were still not there. I work in tech and I know how apps work so yes I tried everything. The app kept telling me to upgrade again and always a different price. It only had a few tiers and I had upgraded to Pro so it didn’t make sense that it would keep asking me to upgrade again. Apple does nothing about this and allows users to be scammed by shady apps. This is disgusting.

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