T-Mobile Fiber: Gigaspire

You can’t see your bill or pay it on this app so it’s kinda pointless

Constant spinning circle - updating a device name or assigning it to a room/person is an exercise in patience and takes MULTIPLE attempts to save. Disappointing functionality as well - no way to limit a person/room to a certain amount of internet time per day. I don’t care if my kids can ACCESS the internet between 9am-8pm but I’d like to LIMIT that access to 2 hours per day. No way to do that and the option was available in the Cox app. Also no security/parental controls in the app (aside from changing your WiFi password), no billing options in the app, and no way to assign a device to the network closest to it - only a static map.

Can’t speak to a person. The app won’t reboot device. Service has been disconnected and can’t get in contact with anyone to resolve the issue. T mobile said it was an outage but the site said issue was resolved but I still have no service. Can’t even post this without giving a star which I’m now trying to disconnect my whole and return to spectrum but can’t even do that cause I can’t connect to anything or a person cause it keep saying it’s after hours.

T-Mobile Fiber is great but the app is not operational and should not be deployed for general use. The set up is seemingly straightforward however inevitably results in an error message and states to make sure you have the latest version. Love T-mobile Fiber, strongly dislike this application.

The app has not real management of the network outside of devices connected. The network test does not work and it does a terrible job and naming my devices that are connected

The app has to many screw up I wanted to disconnect the service but I’m unable can’t call try chatting all it says sign into your acct but still can’t cut the service off

The first day something happened to disconnect us, the next day they replaced the router. Internet works now, but the app doesn’t do anything. We went through the “replacement“ settings several times, it gave an error, saying make sure the app was up to date. Yesterday when the app worked, it was really slow as it spun and spun.

This is great service I love it

T-Mobile Fiber is amazing. This app, not so much. It is horrendously slow. It times out. A lot. Has the potential to be good but that requires investing in app devs that know what they’re doing. This is a reskin of the Calix app so yeah. It’s just bad.

The app tells me I don’t have an account but I can sign in via the web page. I was using it just fine for two weeks but now it’s crapped out on me. It was great up until now.