Device Help

Device Help

By AT&T Services, Inc.

  • Category: Productivity
  • Release Date: 2021-03-03
  • Current Version: 3.301.3
  • Adult Rating: 4+
  • File Size: 70.44 MB
  • Developer: AT&T Services, Inc.
  • Compatibility: Android, iOS 15.0
Score: 4.21084
4.21084
From 332 Ratings

Description

Learn, Optimize and Diagnose your smartphone with the Device Help app from AT&T- • Master your device with step-by-step guides and expert tips. • Be alerted to needed updates that can improve device performance. • Instantly pinpoint issues with your mobile device for quick and efficient troubleshooting.

Screenshots

Reviews

  • Terrible App

    1
    By Tblock Spin⭐️
    This app is completely useless. It doesn’t help with anything, gives you almost no real information, and honestly there’s zero reason to keep it. The name “Device Help” is almost comedy, because it’s not helping with a thing. It runs a quick test kicks you over to some random website with generic troubleshooting tips and calls it “support.” On top of all that it gives totally inaccurate information about your device. It told me my battery saver was on even though I never use battery saver. Then it claimed I had burn marks on my screen which I absolutely do not. Yeah this app is trash. Go ahead and delete it.🚮🚮

  • Helpful

    4
    By kkrazyjimmy
    This app is very good at keeping your device up to excellent working condition

  • Doesn’t open

    5
    By Shirl922
    The device help app stopped opening. Got an alert to update the app but it will not open.

  • awesome app

    5
    By Aiighhtt
    Awesome app

  • Terrible

    1
    By sissy1stormy
    Not useable

  • Junk

    1
    By Lwncuszp57
    The app is completely junk. Just like the AT&T network. They should be embarrassed by this 3rd world junk they put out for people. Whoever put this b.s. together should be fired immediately! Don’t waste your time with this fake diagnostic if nothing. What it all boils down which they don’t tell you. Is there network is terrible. Now we don’t need an app for that.

  • Crashes

    1
    By laruami
    Updated it today and now it crashes as soon as i try to open it!

  • Keeps crashing

    3
    By Wisest One
    Worked well until the recent update, now it will not even open.

  • Metrics are set incorrectly

    1
    By •ATARI•
    Battery usage and drainage is natural, but ATT considers an alert is needed for consumption. Not being connected to WIFI is an alert but why should I worry this is why I pay for data.

  • Bad

    1
    By DIReyes10
    This app was poorly made. But I think it’s just AT&T’s service in general that’s terrible. There are days when I can’t get a hold of my kids because my messages don’t go through. I go to this app to troubleshoot and the app itself doesn’t load, lags, or times out. Then when it finally does work, you go through all these steps only for the app to take you to the AT&T website for further troubleshooting. It’s frustrating. I don’t have the time.

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