Bike Share Toronto

What’s the point of showing bikes on the app if they’re not available because they’re broken? Why doesn’t the dock transmit this information to the app?! And why is it that such a huge proportion of the bikes on the road are broken anyways?!? Not to mention, the tragic lack of docks and bikes around high traffic areas like UofT campus. Regret giving my money for a yearly subscription to this sorry excuse for a service. You know it’s bad when you can more reliably tide the TTC than get a bike share in Toronto.

Go to rent a bike. “Want to use a day pass?” No. “Okay re enter password to switch pass type” Unlock bike. Try to unlock second bike for partner, it says you can’t unlock two bike types at once ?????? Put my bike back. Try to get it out again. Mechanism is now stuck. 15 bikes in station but 11 out of service. I take metro instead. Sigh.

These bikes will leave you stranded. Dont count on them. Literally the worst

This app is genuinely trash. It’s like the people who created it think that the average user is low iq. If you have rules like maintaining a certain amount in your chequing account or suspending an account because of failed payments, wouldn’t the best idea be to LET THE CUSTOMER KNOW, instead of repeating “we can’t process your request, try again” why hide notifications and render the app useless.

Bikes were available and the docking system worked, but we wasted so much time trying to figure out how to rent more than 1 bike. Ended up creating another account because it didn’t let >1 bike per account

I honestly don’t understand how Toronto Bike Share manages to operate this poorly. Every time I actually want to ride, there are zero bikes at the popular stations — while other stations in places nobody rides are completely overflowing. Just today, I docked my bike, walked away for not even two minutes, came back, and of course… it was gone. No bikes left for me. There is absolutely no system in place to balance bike distribution — something that should be incredibly simple to manage. And there’s no button or option in the app to report “no bikes available” so they can send someone to fix it. My rating for this app is literally zero stars. The only reason it says 1 star is because that’s the lowest the app store lets me give.

Nothing wrong with app but u need to check it to see if docks or bikes are broken before using

Poor fleet management in the real world means you often can’t get a bike or a dock. This combined with frequent bugs and quirks in the software world = can’t recommend. Hard to get your money’s worth from the membership

it’s just annoying how they strive to make experience worse for you

Horrible app, tried all my cards. Unable to set up payment