The app is super easy to navigate and I can order from restaurants at my fingertips.

Don’t trust the Refund they refund your money when u have issues but they take it back in hour to be ported on the up I lost my refunds so many times Today’s my last time using this app I’m downloading door dash as we speak

Canceled 2 orders and never got my $40 back very disaapointed if. I were to be refunded that money I will consider. Canging my review.

Better off just getting the food yourself.multiple times I’ve gotten cold food Because they scheduled multiple orders. Didn’t go anything about it once I complained. Not getting my money anymore and the delivery fee is to expensive.

Wouldn’t refund my order because I contacted them 50 hours after it was placed and not within their 48 hour policy that I wasn’t aware existed. I had thought the order was already being refunded and was checking my acct and saw I wasn’t refunded after 2 days which prompted me to reach out.

BE WARNED!!! Trust me when i say i order a lot from these delivery apps and postmates is by far the worst and most incompetent customer service i have ever experienced in my entire life. Save yourself some frustration, and especially some money, by using doordash. If there is ever an issue, and there rarely is, they have ALWAYS fully refunded me for me entire order… TIP INCLUDED! I literally just had a postmates agent told me their policy is only 20% refund!!! For their mistake!!! And the have the audacity to ask you how youd like to be robbed!!! 20% or $6.95!!!!! Doordash clearly cares about their customers while postmates only cares about their bottom line and stealing peoples money with their 20% return policy.

I love the service and how this app works it’s amazing

This app and ubereats (which are both owned by Uber) always get my orders wrong. And the latest time I’ve tried ordering they immediately refused to refund me before even requesting a picture of the order, meanwhile an entire different name was on the order. Such scummy business practices.

Few months ago I ordered a meal for $15.68 few weeks ago it was now $16.69 and now it’s $17.89 fees $5-$10 while in store the meal is $14.99

Communicating with individuals on the app who don’t speak the same language as me is impossible. The Google translated messages I get never make sense. My building has multiple sets of stairs and my instructions say to leave it at the bottom of the staircase right inside the entrance. I think when translated, delivery people are interpreting this as leave it at the “end” of the stairs which creates a lot of confusion.