DoorDash - Business Manager

DoorDash - Business Manager

By DoorDash, Inc.

  • Category: Business
  • Release Date: 2021-12-08
  • Current Version: 1.27.0
  • Adult Rating: 4+
  • File Size: 38.50 MB
  • Developer: DoorDash, Inc.
  • Compatibility: Android, iOS 17.0
Score: 4.55234
4.55234
From 2,350 Ratings

Description

Track orders in progress, resolve issues, access Support, keep track of your business performance, and get real-time notifications on DoorDash. TRACK LIVE ORDERS Manage in-progress orders and see your Dasher's status, location, and arrival time. Mark an item out of stock or cancel an order if you’re having trouble fulfilling it. Call your customer or Dasher if there are any order issues, and chat with or call DoorDash Support anytime. MANAGE STORE AVAILABILITY AND HOURS Update store hours, closures, and more. Plus, easily switch to view any of your other stores on DoorDash. GET DAILY BUSINESS DATA View daily, weekly, and monthly performance recaps and get insights into your top-performing menu items on DoorDash. USE WITH THE ORDER MANAGER TABLET APP or POS The Business Manager app complements your existing order protocol. If you’d like to receive, confirm, and manage orders please continue to use your Order Manager tablet app, point-of-sale (POS), email, or fax protocols. Learn more about the various ways you can receive and manage orders here: https://help.doordash.com/merchants/s/article/What-order-protocol-should-I-choose-Tablet-email-or-fax?language=en_US ABOUT DOORDASH DoorDash is a technology company that connects consumers with their favorite local and national businesses in more than 4,000 cities across the United States, Canada, Japan, and Australia. Founded in 2013, DoorDash enables local businesses to address consumers’ expectations of ease and immediacy and thrive in today’s convenience economy. By building the last-mile logistics infrastructure for local commerce, DoorDash is bringing communities closer, one doorstep at a time. Get your business on DoorDash at get.doordash.com

Screenshots

Reviews

  • Store manager

    3
    By Bridgemillpets
    When using the app to update inventory while walking around the store (retail), it goes back to the top with each update rather than taking you back to the same spot. Very annoying when you are near the end of the category.
  • This app is great

    4
    By New Golden Pond
    This app exceeded my expectations. So far I am able to manage my own portal efficiently.
  • Owner

    4
    By Abu el khil
    I just wish there is ring announcement on the app when an order comes in
  • Complete malfunction

    1
    By EliseTinuviel
    I downloaded the app to my personal phone to see if the issue our store was having was the app, or store tablet. It is the app. Our store franchise is expected by DoorDash to be able to use the portal to do basically anything so we don’t have to call. Block or review a dasher, un-assign order, etc. This has not been our experience for well over a few months now. Whenever we try to un-assign an order we are bounced back, it doesn’t go through. Same for any other functionality we should be able to preform. It doesn’t work in the app, and it doesn’t work in the website. It is an absolute shame that we are given a tool to make things easier and not even be able to use it. Do better DoorDash.
  • Can’t setup closed days in app

    1
    By Kot USA
    Can’t setup closed days in app, from iOS, android, from any phone, from web interface. Only from PC. “Great job!”
  • DoorDash Business Manager

    5
    By She Shed Sesh🍽️
    Stacey’s She Shed Sweets & Savors!
  • Not useful

    1
    By Anobleyug
    Very buggy, its not as useful for business to use, it does not reflect changes as it needs to
  • Okay

    3
    By breck00
    I want to love this app. It has some good functionality allowing us to pause ordering quickly and easily; however, I am unable to select a custom date when managing ordering availability in the future, requiring me to get to my computer for these changes. We manage 25+ locations so this often has to be done on the fly and it is not made easy.
  • Owner

    5
    By Boot Texan Kitchen
    This is a great app. It allows me to make changes with out stopping.
  • No support

    1
    By BowmanDiesel
    This is BY FAR the worst company that I have to deal with. Their incompetence is mind blowing and their support is non existent. I do keep them around because we get a tiny bit of visibility and sales from them, but I'm not sure the juice is worth the squeeze

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