DoorDash - Business Manager

DoorDash - Business Manager

By DoorDash, Inc.

  • Category: Business
  • Release Date: 2021-12-08
  • Current Version: 1.25.0
  • Adult Rating: 4+
  • File Size: 40.77 MB
  • Developer: DoorDash, Inc.
  • Compatibility: Android, iOS 17.0
Score: 4.56988
4.56988
From 2,304 Ratings

Description

Track orders in progress, resolve issues, access Support, keep track of your business performance, and get real-time notifications on DoorDash. TRACK LIVE ORDERS Manage in-progress orders and see your Dasher's status, location, and arrival time. Mark an item out of stock or cancel an order if you’re having trouble fulfilling it. Call your customer or Dasher if there are any order issues, and chat with or call DoorDash Support anytime. MANAGE STORE AVAILABILITY AND HOURS Update store hours, closures, and more. Plus, easily switch to view any of your other stores on DoorDash. GET DAILY BUSINESS DATA View daily, weekly, and monthly performance recaps and get insights into your top-performing menu items on DoorDash. USE WITH THE ORDER MANAGER TABLET APP or POS The Business Manager app complements your existing order protocol. If you’d like to receive, confirm, and manage orders please continue to use your Order Manager tablet app, point-of-sale (POS), email, or fax protocols. Learn more about the various ways you can receive and manage orders here: https://help.doordash.com/merchants/s/article/What-order-protocol-should-I-choose-Tablet-email-or-fax?language=en_US ABOUT DOORDASH DoorDash is a technology company that connects consumers with their favorite local and national businesses in more than 4,000 cities across the United States, Canada, Japan, and Australia. Founded in 2013, DoorDash enables local businesses to address consumers’ expectations of ease and immediacy and thrive in today’s convenience economy. By building the last-mile logistics infrastructure for local commerce, DoorDash is bringing communities closer, one doorstep at a time. Get your business on DoorDash at get.doordash.com

Screenshots

Reviews

  • Could be better

    3
    By financial fraud
    It’s a really nice out that works pretty well except for i try to rate a Dasher or block a Dasher my app crashes every time doesn’t matter how many devices I’ve downloaded on doesn’t matter how many times I delete the app and I re-download it nothing helps it doesn’t allow you to rate a Dasher or block a Dasher
  • Missing Key Mobile Features for Managing Orders

    2
    By Mobile Order Access Issue
    I’m still waiting on a response regarding an issue I previously raised. I need to be able to view and manage my DoorDash orders from my phone, but currently I can’t see new incoming orders, confirm them, or access order details. With Grubhub, I receive email notifications and can log into their portal from my phone to manage everything in real time. DoorDash doesn’t offer the same level of access, which makes it really difficult to handle orders while on the go. Can someone please assist with this? If there’s a specific app or mobile portal I should be using, I’d appreciate some guidance.
  • Blocking dashers

    1
    By PatriciaG27
    I can NEVER block dashers on the portal. I’m tired of having to use customer support chat and then being told I can do it on the portal. I know I can when the portal works which is very seldom.
  • Business owner

    5
    By LisaNero
    Great site to update and conduct business with DoorDash as a business owner. Easy to deal with.
  • App is mediocre at best

    3
    By Mandapanda1995
    Often the app doesn’t like to load correctly and reloads in the middle of trying to respond to a review or reporting a dasher. Makes it so that you can’t use either function properly and sometimes you can’t use them at all. Love being able to edit menu items and see sales from anywhere just wish it all loaded better.
  • Lo peor de lo peor

    1
    By Paisaalvira
    Muchos problemas para todo, pausan las tiendas sin aviso previo, juegan con el tiempo y el dinero de uno y cuando uno contacta al servicio al cliente lo atienen a uno faltandole al respeto! Si pueden no usen esta mier…
  • Can’t block dashers

    2
    By Cdahlkamp
    Even after the update you can’t block dashers in the app. When you go to type the reason why it just goes blank. This needs fixed immediately
  • Owner

    5
    By Assouma63
    Very easy and efficient
  • Glitches

    1
    By joshuadz
    App glitches when you try to block a dasher from coming to pick up orders and write I what they did wrong
  • Dash doesn’t value merchants

    1
    By bcfricks
    Been a Dash merchant for almost three years, one of my worse business decisions. Working on weening ourselves from it. App is awful and if you need support, well good luck!

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