Pulse for Booking.com Partners

Pulse for Booking.com Partners

By Booking.com

  • Category: Business
  • Release Date: 2015-08-06
  • Current Version: 32.6
  • Adult Rating: 4+
  • File Size: 107.37 MB
  • Developer: Booking.com
  • Compatibility: Android, iOS 15.6
Score: 4.59464
4.59464
From 13,166 Ratings

Description

Why you’ll love Pulse Our new property partner app lets you keep Booking.com in your pocket. Manage your property easier and faster – plus keep your guests happy anywhere, anytime. Whats going on today? -Stay up-to-date on today’s arrivals, departures, new bookings, cancellations, modifications, and reviews Interact with your guests in a few taps - Stay in touch with live chat between you and guests - Use pre-translated templates to quickly reply to frequent requests Quickly view at a glance: - Your performance, updated daily - Your reservations calendar for previous or upcoming activity - Reservation details including the number of guests, rooms, room types and nights - Total rate and breakdown per night - Applicable cancellation policies Manage your inventory - See your rooms and rates - Update your availability on the go Download our app now

Screenshots

Reviews

  • No notifications!

    1
    By Mmd478
    We are missing critical messages and reservations from our guests and having to check the app frequently because we cannot trust that we will be notified of new messages or bookings. It’s been like this for months now and no end in sight.

  • Does not work well

    3
    By kapaes11
    It does not work well, it freezes all the time. Doesn’t always update

  • Think about other owners platforms

    1
    By Gumrod
    Booking will not hear you out. They will listen to guests false statements and ignore you. Costumer service is slow as can be, they will send you to the next person until you get tired of them. The app doesn’t put the reservations correctly sometimes on the calendar and you have to log in on extranet to check on the questions that future guests may ask. Worst app and costumer service I have experienced as owner

  • Limited app with a bad UX

    2
    By limabrito
    Unfortunately, Pulse is a very limited app and some basic functions are better done on the Extranet website. The button options which are displayed on every reservation is cut off by the screen, which makes it hard to tap. Sending a message to the support is incredibly difficult since you can’t see the entire text as the text form doesn’t expand. The customer service doesn’t respond to inquiries as fast as seen in other OTAs. Although not related to this app, the Extranet website constantly requires the admins to log into their account multiple times during the day - it seems like they have a serious issue with how their system handles cookies as we are constantly logged out by them.

  • Can’t edit templates

    1
    By Average user
    The templates are not native and require you to go into a different editor that can save or take edits.

  • Es una aplicación muy inconsistente

    3
    By dariombrooks
    Siempre tiene algún error.

  • Functional

    4
    By le_prieure_d_orchaise
    The app works well but I wish a search for reservations could be made by name

  • Don’t be a parter with them

    1
    By Robkike
    You can’t pay them because their account info is not good so is so hard to pay. And after that. They charge you more and more fees. There is no a single number to call and solve And now they send me a “avoids legal actions”

  • awful app

    1
    By Ornela Alenro
    non existent customer service

  • Calendar mismatch days and dates for 2025

    3
    By jepsenandfaye
    Not user friendly and now I noticed the calendar for 2025 does not correspond with days and dates, e.g. 1 April 2025 shows as Thursday instead of Tuesday and yes, it’s 2025! I deleted the app and uploaded again, happy that it worked but after 2nd use, same problem.

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