CARFAX Car Care

App is kind of buggy, it crashes randomly, the app doesn’t track multiple tires like summer and winter tires, the app has good things but it can be better.

I use this app regularly and enjoy it.

It’s not possible to put down that I changed my breaks or oil or anything myself. This is an issue, and I just want this feature available so we can account for the many people who service certain things themselves. I wanted this app to track when I need to service the stuff myself and to track the stuff I have mechanics do. It’s missing a lot of components but it’s almost there. Please add more options to help expand our user experience. This is just one of the things you guys have such limited options for.

This app has been incredibly helpful in tracking my car maintenance. I’m able to add and track specific services, the app provides recommendations for services at different mileage intervals, and I was able to ditch my old way of tracking.

I like the idea of this app. I use it to keep track of maintenance on all my family's vehicles and the fact that they automatically populate (most times) is super helpful. However, there are numerous bugs and downfalls. Oftentimes it will get the most recent service for an oil change/tire rotation/tire replacement wrong and give you the wrong service reminders. This isn't because the service wasn't reported, the app just sometimes thinks that "tires balanced" (or similar) means that the tires were replaced too and you have to go in there and correct it yourself. That seems like a silly little error to me. They also seem to keep taking away features with updates. Now in the "glovebox" the VIN is partially obscured, why? I need my VIN for things and I used to be able to go right here for it. I can't see title/ownership history past my own ownership anymore, including everything before I titled my car in a new state, even though everything before that was me, as it's 1-owner. Why are you taking away features???? That's not how updates work!!! I suppose it's to encourage car shoppers to buy an actual report and not get by with the app which shows a good chunk of the info that would be on a report, but maybe if your reports weren't FORTY DOLLARS for ONE REPORT more people would buy them. The most recent issue I'm facing is that a member of my family just titled their car in a new state, which I did with my own car a little while ago, and now the app keeps asking me "do you still own this car?" and no matter how many times i click "yes", it will continue popping up and their car is not on my app. I don't want to bite the bullet and press "no i dont own it" because I have a bunch of manually entered data for that car going years back that I don't want to lose. I kind of wish the app just worked and there weren't all these bugs in the first place! To be fair, it doesn't help that the state we changed our car titles to has reported it both times to carfax as "new owner reported" when the owner is the exact same as it was before, just at a new address/in a new state. Can't wait to contact the DMV and deal with that. Oh yeah, and it seems like only 1/3 of the time does a shop put service records in correctly. I have had records with incorrect mileage, showing work that didn't happen, not showing work that did happen, etc. It almost makes me wish I never downloaded the app, because I'm realizing that Carfax may not be all that reliable and it's annoying having to go through support to get records corrected. Carfax is a great idea but it is just so flawed. You would think they would have it figured out, being around as long as they have.

Love this app I’m able to keep track of all maintenance and repairs I do to all my cars. The best car app out there

I love this tool. I use it to maintain four vehicles. I often perform DIY maintenance, and having these self service records reflected on CARFAX is a great perk for this free tool. Thanks CARFAX!

Easy way to keep track on my cars maintenance schedule

Why are you hiding the vin? It was nice to be able to open this app and copy / paste. Now I can’t.

I enjoy keeping all my service receipts in on place and have them easy to access.