TIDAL Music: HiFi Sound

I loved this app , but have finally deleted my account because it kept deleting my saved tracks and logging me out when I didn’t have internet access (on a plane) to log back in. My last nine hour flight with no music was the last straw.

Need more real FLAC albums and bigger selection of artist, you wanna charge your customers then gives us more.

This app changes the way you think of music and all other streaming apps. Once you see the quality they have to offer you never want to use a different application.

I’ve been using Tidal for the past 10 years now, the all of the recent changes from the Home Screen to the elimination of clickable credits, to now the download being unbearable to use, I’m definitely considering switching to a different streaming service. It’s gotten to a point where you guys clearly do not care about your consumers who are spending their hard earned money (in this economy no less) on this app. It’s shameful really.

It just started a month ago. Would’ve thought it would have been fixed by now. While listening to lives, there are skips the beginning of a songs. And it kicks you out of a current live. Please fix ASAP!!!

I keep getting kicked out of the app 🫠 I’m currently deployed and depend on downloaded music. Yes I put in a trouble ticket but I was told to delete the app and redownload, which I did and it’s still doing the same thing.

I hardly ever write a review, let alone for an app and especially one that I’ve been very fond of for a long time. Been a customer for years now, and this problem has only gotten worse. Some kind of system needs to be implemented to distinguish one artists page (who share a name) from another. Just today I got excited for a new release from Pharrell Williams according to the notification tab, to my disappointment it was some random French-sounding guy with an absolutely terrible song, just stealing plays (which you guys compensate artists for) by abusing the recognition of Pharrell’s name. Even if this random guy DOES go by Pharrell Williams (that would be silly) there needs to be some sort of distinction that he is not the same as the household name Pharrell Williams. This random guy is not the artist I followed to be notified of new uploads, I followed the actual PHARRELL, this shouldn’t even be possible and from what I can remember, I never experienced this issue on different music streaming platforms. I’m just not sure what’s going on over there on your end for this to even be occurring in the first place. Can I just start uploading my own music and call myself Pharrell Williams on TIDAL’s platform? Cause it sure seems like it. Pharrell is just a very big and recognizable name so that’s the example I used/experienced today, but the same issue has happened with countless artists, especially smaller less recognizable bands where there may be another band out there that shares the same name, you try to go through their discography and there’s two completely different sounds from completely different people, it’s jarring. Please implement some kind of preventative measure for this as it’s very frustrating.

All I can do is laugh at the incompetence - purposefully or otherwise, Tidal has succeeded in producing a steaming hot pile of garbage. Bravo, well done!

Awesome I'm back on board since they brought back clickable credits

I never leave reviews but because I want this app to succeed, I’ll offer this constructive criticism. The app works for the most part and the sound quality is amazing. However, it has so much to improve on. The downloading of songs to listen while offline doesn’t work, I’ve tried to restart downloading My Collection so many times and it will stop at one song and then freeze up. You have to manually put the app in offline mode to listen to songs offline which is a nuisance. Why can’t it switch over automatically? Syncing between multiple devices is unavailable. The app is clunky and slow to respond a third of the time or more. While the app does lots of good things, these glaring issues are hard to ignore.