By JPay Inc.

  • Category: Finance
  • Release Date: 2013-01-12
  • Current Version: 2103.1
  • Adult Rating: 4+
  • File Size: 40.16 MB
  • Developer: JPay Inc.
  • Compatibility: Android, iOS 11.0
Score: 2.31632
From 9,079 Ratings


The JPay App is the easiest way to stay connected and support your incarcerated individual. JPay allows you to quickly send money to a trust account, send and receive Emails, photos, eCards and Videograms. Purchase a tablet for your contact and fund their media account. Features: - Create your JPay account - Send money with your credit/debit card once or schedule recurring transfers - Purchase stamps for Email, Snap n’ Send® and Videograms - Send and receive Emails - Get new Email notifications - Send emails to multiple recipients - Prepay for an Email reply or transfer stamps - Attach and send photos - Send just a photo with Snap n’ Send - Send a 30 second Videogram - Setup a low stamp balance reminder - Purchase tablet fir your contact - Fund media account for tablet content - Add/edit payment options and option to save card for future - Manage your profile Service availability varies, not all services available at all facilities



  • My son is trying to reach me.

    By Blind&deaf
    There are no JPay. The application is not working. Then they called me asking for more money thru the phone and their menu. How can I trust this system. The menu is really up. There is no freedom of speech. I am a deaf mother who loved my son.
  • Tablets and JPay

    By Lola6669
    We were so excited when we heard about the tablets, but now over half the time they don’t even work. My loved one doesn’t get my messages half the time and I don’t get there’s. The amount of stamps it takes to send photos in the same email is crazy! And to send money to them through JPay is a joke as well, by the time they deduct the fee they are hardly getting anything. I would rather just do snail mail and pay for the one stamp and send photos that way, it takes longer but at least there’s the better chance it will get there and it’s not breaking the bank either. Sad that this didn’t work out better but you truly need to fix all the bugs before charging people for something that never works
  • Not working

    By Lords Protege
    I have to uninstall and reinstall and now I can’t reinstall at all are you kidding right now??????this is unbelievable please , fix the app
  • System glitch

    By 333Telly
    System glitches and does not allow me to send 5 photos in an email.
  • Needs fixing

    By BigStepper5
  • Unable to open on my iPhone

    By birdie6098
    Last 2 wks having trouble my app on my iPhone 11 Pro Max. I have to go thru main google site why????!!
  • Fix the aspect ratio

    By Colton1122
    Please update the app to support a more modern aspect ratio, the squished nature of the app makes it harder to navigate, and destroys functionality.

    By Rene'Jose
    Horrible just horrible.
  • Some One Help

    By Alicia The Strategist
    I have had JPay on this iPhone and I have not been able to send pictures as attachments. My app has been updated but it’s still not working. Please help me someone save me the trips to store printing all the time.
  • Don’t download.

    Ask yourself why you are about to try and download an app that’s 2 stars. This app is terrible, it frequently says “cannot complete at this time,” and offers no reason or solution. In a time with covid restrictions, you would think a product like this would PROGRESS, but it has severely digressed. You would be better going back to 1800 collect to speak to your loved ones. You’d prob pay less, and at least they could get you through to them. Done.