By JPay Inc.

  • Category: Finance
  • Release Date: 2013-01-12
  • Current Version: 2101
  • Adult Rating: 4+
  • File Size: 39.75 MB
  • Developer: JPay Inc.
  • Compatibility: Android, iOS 11.0
Score: 2.34347
From 8,254 Ratings


The JPay App lets you send money and email to inmates from your iOS device. Your favorite JPay services – money transfer and email to prisons – now on the go! JPay Mobile email allows you to send photo attachments* and email multiple recipients. With the updated Send Money service, you can quickly transfer funds to inmate trust accounts with your credit or debit card. You can even manage your JPay account. Features: -Send money with your credit/debit card* -Write and receive emails* -Attach and send photos* -Send emails to multiple recipients* -Add/edit payment options *Available in select facilities



  • Fix the app!

    By Gypssii
    I keep getting pop up windows. First I got logged out, then as I tried logging back says “error unable to complete the request at this time”. I have uninstalled and reinstalled the app various times and the same keeps happening. I have also gotten the pop up window as soon as I open the app saying “No network connection......” smh! I have the latest version of iOS and the app is updated. I need assistance!!!
  • It’s easy to criticize services like this

    By Eratikwon
    It’s real cool that they allow a couple free calls a week since this COVID started. Really great having communication with my brother in prison through these times without having to keep adding money.
  • Cannot sign in

    By beeswax45
    I have bought the iPhone 12, I cannot sign into my account! It keeps giving me an error message! And when I try to crest a new account, it keeps saying error I cannot log on at this time!!! Why!! I want to send a video to my brother!! Fix this!!!
  • Terrible Service. Very inefficient.

    By $3w
    The App NEVER Works. I’m Able To Log In On An Actual Internet Browser But For 2years Now I Have Been Unable To Use The App Even The Updated Versions. Whenever I Try To Log In An Error Message Pops Up That Says It’s “Unable To Complete Request At This Time”.
  • I mean...

    By RoseEagleclaw
    It’s great and all but my loved one is not receiving my messages and I’m not receiving his until HOURS later. It’s absolutely devastating.
  • Terrible

    By guythemight
    This app has so many bugs with payment methods & the User interface is very outdated. UX design needs some work. Would also like features added
  • JPay

    By Charliee the body
    This app is a blessing but it be so delayed and it say messages is there when it don’t be anything there
  • a bug

    By dezaraymariee
    i really love the app i get to talk to my loved one with no problem but i tried to login into the app and tmr screen says “signing in” for 10 minutes and it’s getting very annoying
  • November Rains

    By babyjokeslady
    It’s been since 2020 since we can’t view our emails. Sometimes my loved one will say I haven’t received anything and unfortunately because I can’t view my history , I have to pay another stamp and email it again. Yes I’ve follow up on the instructions and is no use. They make it seem like it is your iPhone but they problem continues on my laptop too How irritating

    By Insta 👌👌👌
    Like everyone has said, the app has so much potential. i've been trying to be so patient with this app. But the bugs are driving me crazy. This covid and loss of visits it's just hard when you're trying to stay up to date with you loved ones and they are religiously NOT receiving your messages. The emails are short and sweet and my pictures are NOT inappropriate so i can't understand why he's not recieving my messages. I am considering snail mail because I feel like i'm just wasting money on stamps and more stamps.