By JPay Inc.

  • Category: Finance
  • Release Date: 2013-01-12
  • Current Version: 2105
  • Adult Rating: 4+
  • File Size: 39.11 MB
  • Developer: JPay Inc.
  • Compatibility: Android, iOS 12.0
Score: 2.29811
From 9,661 Ratings


The JPay App is the easiest way to stay connected and support your incarcerated individual. JPay allows you to quickly send money to a trust account, send and receive Emails, photos, eCards and Videograms. Purchase a tablet for your contact and fund their media account. Features: - Create your JPay account - Send money with your credit/debit card once or schedule recurring transfers - Purchase stamps for Email, Snap n’ Send® and Videograms - Send and receive Emails - Get new Email notifications - Send emails to multiple recipients - Prepay for an Email reply or transfer stamps - Attach and send photos - Send just a photo with Snap n’ Send - Send a 30 second Videogram - Setup a low stamp balance reminder - Purchase tablet fir your contact - Fund media account for tablet content - Add/edit payment options and option to save card for future - Manage your profile Service availability varies, not all services available at all facilities



  • Rating the app ZERO

    By KayEHarvey
    I complained that the app crashed each time I tried to open it. I was told my iPhone 8 was too old and they only support iPhones 11 12 and 13. So I’d have to buy a new phone!! B.S. I’m not at all happy. I’ve logged into the website, but the stupid thing hasn’t been made compatible with smart phones so I have this giant page to try to read and find stuff by zooming in, click, zoom out, then in, and out. Over and over. Extremely difficult. 😡😡🤬🤬🤬
  • Keeps Crashing

    By California Poppie
    I have been unable to use the app for the last few months because it immediately crashes and closes the program.
  • Negativa Star

    By Skimister
    This App constantly crashes on iOS 14.6. Please fix this. It’s extremely frustrating
  • Messages are delayed

    By Kind2Behind
    My messages aren’t being delivered to my loved one. It takes at least 2-5 days for them to actually get my messages and that’s only when they grow concerned and have to send 1 sentence messages just to get the 3-4 messages I have sent. It’s very frustrating and such a waste of money. Why aren’t you guys fixing this issue?
  • Fix the app

    By gtaylor0312
    I haven’t been able to use my JPay for about a week and half it’s not letting me long in at all that’s after the latest update every thing is correct I even have the face recognition on. Please fix your app
  • App stopped working!

    By geton with it already
    I really LOVED the app until a week ago now I can’t even access it. I’ve logged out, uninstalled it, reinstalled it. Visited with I.T. Numerous times with no results. Can someone please fix this!!!?
  • Money

    By Michael L. Jackson
    This app deducted and sent $105.99 to my friend. I did nit authorize this transaction, so I had to delete my friend from the JPay app. If this happens again, I will permanently remove JPay from my phone
  • App is glitching HORRIBLY

    By goldengraham01
    For the past month or so, my JPay app just kicks me right off of it before it could fully sign me in. I’ve updated it, reset my phone, and so forth. It’s really putting a dent in communication with my loved one. Please assess the issues.
  • Stole my money:

    By chaplain Jonathan Barnes
    On January 17,2021, the company illegally deducted $159.95 from my bank account. DO NOT TRIST THIS COMPANY! YES YES AMEN Be Safe, Be Blessed, Bye for now😇 ORDAINEd Chaplain Jonathan James Barnes Rev. RoBo kop The Family Church Outreach/ / NABVETSLA. org / National Action Network L. A.
  • “Error. Unable to complete the request at this time”

    By Williams77
    “Error. Unable to complete the request at this time” That’s the message I get when trying to login. It won’t log me in on any iPhone or iPad. I can only login using the browser. Guess I won’t be spending $$$. Useless.