Premier Agent

Premier Agent

By Zillow.com

  • Category: Business
  • Release Date: 2011-12-21
  • Current Version: 6.31.1
  • Adult Rating: 4+
  • File Size: 248.22 MB
  • Developer: Zillow.com
  • Compatibility: Android, iOS 16.0
Score: 4.78878
4.78878
From 33,346 Ratings

Description

The lead-management (CRM) platform that helps agents and teams run their business – anytime, anywhere. The Premier Agent App provides a simple and effective suite of tools to help you respond to leads quickly, communicate intelligently and manage your to-do’s efficiently. Intelligent lead management • Get alerted the instant a new lead is received, with relevant data including property and contact details • Connect leads from over 35 sources and manage them all from one inbox. • Gain valuable insights about new leads including search history across Zillow and Trulia, time frame to move and loan pre-approval status. • Set status and filter leads based on the consumer's readiness to buy a home • Record your phone calls and have them delivered to your Inbox, so you can listen again later. Tools to manage your Agent Team • Route the right leads to the right agents by price, location or type. • Set tasks and reminders for your team members to follow up with their leads • Monitor incoming leads to your team and track follow-up Task management • Create tasks for your individual clients to manage the various to-do’s through their home-buying process. • Organize your day by setting due dates and reminders. Listing management and other resources • Manage listings, upload a video walkthrough, post information about open houses or add additional photos • Manage your Premier Agent profile by adding past sales or requesting reviews • Access powerful tools and training through the Premier Agent Resource Center Meet and maintain program requirements • The Premier Agent App helps us understand how and where you work best to determine your eligibility for lead programs • Share background geolocation data to be eligible for special lead programs and improve the quality of your connections based on where and how you work today

Screenshots

Reviews

  • Paying for dropped leads

    1
    By Paying Zillow agent
    Rip off BUYER BEWARE
  • If I could give zero stars to Zillow, I absolutely would

    1
    By Fashionista H.C
    I subscribed to Zillow’s lead program for over a year, spending more than $3,000 per month, and the experience has been nothing short of a disaster. The leads were consistently poor quality—many were already working with other agents, uninterested in buying, or simply confused individuals upset about open houses that didn’t even exist. Despite the high cost, the return was abysmal. In the last three months alone, I received zero viable leads. When I called to cancel the service due to its ineffectiveness, I was assured it would be handled. Yet months later, I was shocked to receive a collections notice from Zillow for charges I do not owe. This behavior feels deceptive and exploitative. Zillow continues to charge agents exorbitant fees for worthless leads, then turns around and sends them to collections when they try to walk away. It’s unethical, and frankly, outrageous that a company operating this way is still in business. Something needs to change. This is not just bad service—it borders on fraud.
  • What a waste of of thousands of dollars

    1
    By Lisa Hill$$$$$
    Huge waste of money
  • Terrible Do not waste or money

    1
    By jsmmom3
    I've signed up and has been paying almost $1000 a month We never received the amount of leads we were promised Then our representative at Zillow no longer work there we were not assigned to another representative No, this month we haven't received a single call and they are still billing us and we have no representative. We have called and emails they open case a case and then close it without any response The only way you should invest in this is if you'd like to burn money Between the incredibly pathetic customer service and the lack of real leads. It is absolutely not worth the money.
  • Pause connections not working

    3
    By melsfirst
    This app is not very user friendly. It does not allow you to remove your requests that weee not needed. The new “ pause connections” feature that was introduced for agents does not even work. I continue to get calls after I set it up.
  • Incompetent Premier Agents

    1
    By Hebrew Israelite7
    If I could have left no stars I would have! Agents don't communicate with you after you sign on, they just leave you for dead and the leads are dead ends.
  • Zero Stars is not an option

    1
    By ADub197
    The whole program is over priced. Realtors are better off spending their money somewhere else. They have an unconventional and unclear cancellation policy.
  • The worst

    1
    By 🏈💵🏈💵🏈
    Zillow is worse than satan
  • Hangs up calls while connecting

    1
    By Rocco Ficociello
    It's 2025 in this app still hangs up calls when you connect with people and randomly glitches out saying it's not up-to-date. I have multiple agents on my team complaining that they connect with somebody and then the call drops and they are counted as a connection. Agents pay way too much money for this app to be this glitchy and caused this many issues
  • Awful app

    1
    By KC777H
    After their customer service department “fixed the problem” the app still continues to fail

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