Index: Business Phone Number

Index: Business Phone Number

By Pinger, Inc.

  • Category: Business
  • Release Date: 2022-08-03
  • Current Version: 1.94
  • Adult Rating: 12+
  • File Size: 113.47 MB
  • Developer: Pinger, Inc.
  • Compatibility: Android, iOS 16.0
Score: 3.93617
3.93617
From 376 Ratings

Description

Index helps small businesses improve customer communication with powerful tools like instant auto-reply, texting shortcuts, customer notes, and more. GET A DEDICATED BUSINESS PHONE NUMBER Index gives you a local number that you can use alongside your existing business number or as a replacement for it. Your Index Number powers all of your Index communication tools and features. RESPOND TO MISSED BUSINESS CALLS AUTOMATICALLY Turn missed calls into opportunities with Auto-Reply. Index immediately sends a custom, branded text message to keep customer conversations going when you can't pick up the phone. Share hours, important links, and anything else that might help you win new business. HELP CUSTOMERS INSTANTLY WITH TEXTING SHORTCUTS Access shortcuts for interacting with customers right from your text thread using Index’s Texting Toolbar. Create reusable templates for common questions, book appointments, request payment, collect reviews, and more—all with a tap. CAPTURE AND ORGANIZE IMPORTANT CUSTOMER INFORMATION Save important details about your customers easily, and reference them quickly to add a personal touch to every conversation. Organize customers into lists for sharing updates, offers, and more. REACH CUSTOMERS THE WAY THEY PREFER TO BE REACHED 89% of customers prefer texting businesses over any other mode of communication. Index’s suite of simple, text-based features empowers businesses to reach customers on their terms. Index gives you powerful tools to manage your customer interactions with the convenience of text. Download Index today to start your risk-free 7-day trial. Cancel anytime. Note on Subscriptions: Index is a paid service. Subscriptions are automatically billed monthly or annually to your iTunes Account and auto-renew unless you turn off auto-renew at least 24-hours before the end of the current period. Payments are charged to your iTunes account upon confirmation of purchase. You can turn off auto-renew or manage subscriptions in your iTunes & App Store account settings. Cancellations take effect at the end of the active subscription period. Any unused portion of a free trial period (where available) is forfeited when purchasing a subscription. Terms of service: https://www.pinger.com/terms Privacy Policy: https://www.pinger.com/privacy-policy/

Screenshots

Reviews

  • BEST app ever

    5
    By Justice4Turner
    Made my business functionality easier
  • So so simple

    5
    By ilovesideline!
    Index makes it so simple to keep all of my business needs in one place, and I am absolutely loving all of the features! Thank you so much Index!
  • Best and Useful app

    5
    By vinkfschj
    The best app ever!!! Love it, using it everyday for texting, calling ❤️❤️❤️
  • Inefficient and Often Malfunctions

    1
    By EQG85
    Save your time and money and stay away. Had this app for a while now and it’s often malfunctioning, signing you out, cant log in, echo during calls, delays during calls, other side of call cant hear you, etc. the list goes on! Horrible app, stay away!! Oh and their customer service is the worse I have seen. No phone support and whoever is texting to “help”, is texting several other customers simultaneously. YOU are NOT their priority!
  • Great tool

    5
    By Mr tmp
    Just what I needed with exceptional features. This will be the beginning of the third, yes third year, of consistent service. Thank you
  • I use this app every day

    5
    By Hdkit
    I love the Quick Text feature. I send the same message to people everyday as a reminder. Love that it store it so that I don’t have to type it everyday.
  • Poor customer services

    2
    By C00kE44
    I’ve been using this for my business for years. When they make changes I have to fight with customer service to get things addressed. My number was blocked a month ago and they never told me. I just had to call them to get it set back up, but it shouldn’t have happened in the first place and I have no idea how much business I lost because of this. After it was set back up, it took 2 weeks for me to realize my text messages weren’t working. I’m still trying to get this corrected. This is unacceptable and can kill a small business when you depend on your phone.
  • Years of Loyalty — Blocked Without Explanation

    1
    By David Rivas Morales
    I’ve been a long-time user of this app, originally with Sideline and then transitioned into Index, relying on it consistently for business operations. But after years of stable use, my account was suddenly blocked without clear explanation. When I reached out to support, I was given vague responses like “please be mindful of our Terms of Service” — yet no one could specify what terms were supposedly violated. After submitting multiple reviews and asking directly what part of the policy I breached, I was met with canned, unhelpful replies. Even worse, they told me to log into my account to cancel my subscription… despite the fact that my account was blocked and inaccessible (which I had already explained multiple times). The level of incompetence and dismissiveness from the support team was astonishing. This service has not only failed to provide transparency, but their careless approach has directly impacted my business. Communication was robotic at best, and there seems to be little regard for customer experience or accountability. If you rely on a business line for your work, I highly recommend looking elsewhere. The inconsistency and lack of clarity here simply aren’t worth the risk.
  • Not worth it

    1
    By Joseph S7
    Business line missed a lot of inquires, numerous times I’ve had customers not receive my text messages. Not to mention the customer service does not even have a number to call.
  • Great!

    5
    By ENicolina
    Using Index has been great for me as a makeup artist, and has made communicating with my clients much more streamlined!

keyboard_arrow_up