Google Ads

I am beyond frustrated with Google Local Services. Despite paying for leads, I’ve received countless irrelevant, unsolicited, and invalid contacts that do not match my services. Many leads are duplicates, from calls or voicemails with no real engagement, or from customers requesting services I don’t offer—yet I am still billed for them. Despite multiple attempts to dispute these charges directly with Google, I was told their automated system handles everything and that no manual review or refunds are possible. This feels like a scam. They charge businesses for garbage leads that are clearly not genuine or relevant, and then refuse to take responsibility or offer any support. Their customer service is unhelpful, and the entire process seems designed to nickel-and-dime small businesses without accountability. It’s a bait-and-switch scheme that leaves honest business owners stuck paying for worthless contacts. If you’re considering using Google Local Services, think twice. Their system is unfair, opaque, and completely lacking in transparency or accountability. I will be stopping all future use and exploring legal options to recover the money they’ve unfairly charged me. Avoid at all costs unless you want to waste your money on irrelevant “leads”.

I am beyond frustrated with Google Local Services. Despite paying for leads, I’ve received countless irrelevant, unsolicited, and invalid contacts that do not match my services. Many leads are duplicates, from calls or voicemails with no real engagement, or from customers requesting services I don’t offer—yet I am still billed for them. Despite multiple attempts to dispute these charges directly with Google, I was told their automated system handles everything and that no manual review or refunds are possible. This feels like a scam. They charge businesses for garbage leads that are clearly not genuine or relevant, and then refuse to take responsibility or offer any support. Their customer service is unhelpful, and the entire process seems designed to nickel-and-dime small businesses without accountability. It’s a bait-and-switch scheme that leaves honest business owners stuck paying for worthless contacts. If you’re considering using Google Local Services, think twice. Their system is unfair, opaque, and completely lacking in transparency or accountability. I will be stopping all future use and exploring legal options to recover the money they’ve unfairly charged me. Avoid at all costs unless you want to waste your money on fake, irrelevant leads.

Happy 2025, Google! Thank you! Google Ads Team Google LLC 1600 Amphitheatre Parkway Mountain View, CA 94043 Dear Google Ads Team, As we are now about mid year into 2025, I want to express my heartfelt gratitude for everything you have done to support small businesses like mine. Your platform has been a cornerstone of our growth, enabling us to reach new customers, provide quality services, and strengthen our presence in the community. Google Ads has built an incredible business model that helps not only individual companies but also contributes significantly to the economy and the world at large. Your innovation and commitment empower countless businesses to thrive, and for that, you have my unwavering appreciation. I am proud to stand by your side as a partner and look forward to continuing to work with Google Ads for many years to come. You have my full support, and I have no doubt that your dedication and ingenuity will lead to many more successful years ahead! Thank you for all that you do. I wish you and your team a prosperous and successful year and future! All the best, Alan H.

Google intentionally complicates Google ads so they can make huge amounts of money on the backs of consumers and micro businesses. When you call Google ads support all they say is: raise your budget. Ok? I did. Now my budget is $800/day and this is my biggest expense, more than my mortgage and double of what some of my employees make. And 100% more than what I make ($0.) So small businesses basically work tirelessly to pay taxes, to make Google richer, and to make insurance companies richer. Disgusting

This is the best ❤️

After updating my iphone 15, signing out of every google related app, clearing all cookies and history (which means tediously signing back into every website I use on Chrome mobile), deleting and reinstalling, Google Ads worked for about a minute until I tried to do something within the app. Then it immediately crashed again and even deleting and reinstalling doesn't help. It immediately gives the "sorry, something's wrong" error message. This app is useless. I'd love to use it but it just won't work. And G Ads can be miserable on the desktop, too. Makes me want to stop using Google Ads altogether.

Was trucking along spending a few hundred dollars a month then suddenly my campaign started doing weird things and I was told to delete it and start a new one so I could cut out youtube. Suddenly started charging me $500 per day. Took me 5 days to catch it. Never using this again.

Whenever searching for our products we are not seeing them, all we see are Amazon listings for the Ads. Please give small businesses more exposure.

Bussiness ad

I love Google ads help me to much thank you for designing this app🙏🤝