Eko: Digital Stethoscope + ECG

Stethoscopes have so much artifact it’s useless, and they charge you like $20 monthly for it

EKO won’t acknowledge Apple Pay subscription plan !! HORRIBLE, HORRIBLE customer service! DO NOT buy the yearly EKO subscription plan through Apple Pay using the App Store! YOU WILL PAY $199.99 BUT YOU WILL NOT GET ACCESS! THE MONEY WILL BE LOST! Why? Because, EKO will refuse to acknowledge your purchase and not grant you access to their subscription. I called EKO as soon as I realized I had been using the app as a free trial, not the subscription plan I thought I had purchased. EKO’s response was “ just buy a new subscription directly from our website not using Apple Pay ”. Seriously! That’s the reply I got. Just pay double for the same product! I sent EKO screenshots of my Apple Pay subscription purchases and Visa card statement substantiating my purchase, but EKO kept saying they don’t see it in their records, implying I’m lying and THEY STOPPED ANSWERING MY EMAILS! So unbelievably rude!! I’m honestly in disbelief that a company is willing to tick off a customer for such a small amount! To me it’s a matter of principle. I paid for a subscription plan and I expect to get access to the subscription plan. Nothing more. I then reached out to Apple Pay and they would only refund a prorated amount stating they have no way to varify that I didn’t get access to the subscription. So in short, I paid for a subscription plan but ended up getting NO access. Clearly there is a glitch in the EKO app - Apple Pay connection but it should not be at the customers problem. EKO should own up to it and provide me with the subscription I paid for. I plan to spread the word as much as I can, to warn other physicians and providers of this. I find it particularity disappointing since this is clearly a luxury product and being marketed as such, but their customer service is more like buying something from Walmart . Good luck friends. Spread the word to others please so other busy providers don’t end up waisting hours and loosing money on this, like I did. Thank you.

EMS and providers are not the only medical professionals that use your products. Nurses, respiratory therapists, and many others use them too. I’m not giving my work e-mail because I don’t use it and never check it. Love the Core, but the app has been uninstalled.

It’s annoying. Constantly have to re-login. Constantly not recognizing my core 500. The core 500 would be a lot better if it allowed wireless headphones to connect to the device directly instead of having to use the app and signup for an account.

I originally bought the Eko Littman stethoscope during the pandemic so I could better hear patients in a noisy environment. It worked great and I believed I could hear better. Fast forward a few years, I am now a private duty home health nurse. I compared sounds with the amplifier and without the amplifier, and I much prefer listening without the amplifier. Some sounds like heart murmurs are difficult to hear through the amplifier. And diminished breath sounds are amplified to where they sound normal if you don’t know your patient. I was not impressed with the “ecg” ability. It looks nothing like an actual ecg and is only useful for visualizing arrhythmias. I’ve gotten to where I just leave the amplifier off of my stethoscope because using the stethoscope with the amplifier attached and off mutes the sound. Would also like to add that the on button is very easy to accidentally turn on and drain the battery so I usually have to keep tape on the button so it stays off.

I use this app and device with my iPad. Every freaking day I have to delete and redownload the app so that it launches and so I can use it. Why the heck can’t this be fixed? My iPad does not have cell service so this is maybe what the problem is? Who knows. I am so sick and tired of deleting and redownloading this terrible app so I can make this Bluetooth device work. Unbelievably frustrating.

It won't even let me use the basic unless I use the 14 day trial. That is ridiculous I should be able just to use it. Spent more than enough on it.

Recent updates have removed the ability to boost the volume and now can only use your phone’s volume control but even turned up all the way it’s not loud enough. Almost returned it a couple months ago because the recordings couldn’t be heard but now with the latest update they removed the ability to save recordings altogether. I regret not returning it.

I just got this today… but now reading all the reviews. Can’t lie has me nervous or scared that I may have paid for something that isn’t worth it. But I will be trying it today and see how it goes. *crossing fingers* that I’ll have a great experience like others have. 3 stars for now since I have to rate it. Keep it in the middle til my finale review.

Expensive. When I purchased the Eko I was willing to pay a premium for this commodity product given its additional functionality. I’ve highly recommended this to colleagues. Any useful features have been greedily hidden behind a paywall, downgrading my device to an audio amplifier, which I can build for single digit dollars. I now highly discourage anyone from purchasing. You pay multiple times for modest functionality: once in the overpriced HW, then continually in the subscription to unlock basic features. The hardware itself has little value without the subscription. The company has lost its way. Those of us that bought before the business model change have essentially had our devices deactivated. I expected more. Those buying now, expect to pay more or lose functionality in the future.